In-app use cases

See how Lorikeet integrates into the Zip mobile app with proactive, context-aware AI support.

7:42 PM

Evening, Sarah

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7:42 PM

Evening, Sarah

SM
Account
Zip Plus
$4,950.00
Limit $5,000.00
Available: $50.00
Quick actions
Pay
Schedule
History
Settings

Your credit is nearly maxed out

Want to free up some room? We can help you customise your repayment schedule.

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7:42 PM
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What this demo covers

Mapping your vendor questions to what you can see here vs. in a live walkthrough.

On this page
  • ✓ Use Case A — Repayment schedule change (end-to-end)
  • ✓ Use Case B — Financial hardship (end-to-end)
  • ✓ Q1 — Proactive triggers with metadata passing
  • ✓ Q3a — Self-service actions via API tools
  • ✓ Q5 — Headless frontend integration
  • ✓ Q6 — Zendesk handoff with tags + internal notes
Best in a live walkthrough
  • ● Q2 — Knowledge base (75 articles live in the sandbox)
  • ● Q3b — MCP server (40+ tools, best shown with a client)
  • ● Q4 — Metrics dashboard (volume, resolution time, CSAT)
  • ● Q4d — Snowflake export (architecture walkthrough)
  • ● Q4e — Automated QA (TQS scoring on live tickets)
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