We built this for Zip
This isn't a slide deck. It's a working AI agent that handles payment inquiries, account management, fraud disputes, and answers real customer questions. Try it.
Try the Chat Agent
Ask about payments, installment plans, account settings, disputes, credit applications, or anything a Zip customer might ask.
In production, this widget embeds directly on your website with your branding.
Try the Voice Agent
Same AI, same knowledge—just over the phone. Call to experience what Zip customers would hear.
(661) 744-3530In production, this connects to your existing phone system with custom hold music and routing.
What Lorikeet Can Deliver for Zip
AI that actually understands buy now pay later—installment plans, payment schedules, credit decisions, and dispute resolution. Not just generic chatbot responses.
Natural Conversations
Customers ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues—not just FAQ lookups.
Real Integrations
Connected to your payment systems, customer accounts, and order data. Look up installment schedules, payment statuses, and account details in real time.
Compliance Ready
Built-in safeguards for financial services. Fraud detection escalation, distress identification, and compliant messaging—no unauthorized financial advice, ever.
Plain English Support Logic
Define support processes in plain English. Update payment policies, dispute flows, or credit procedures instantly without engineering tickets.
Voice + Chat + Email
Same AI brain across every channel. Customers get consistent answers whether they call, chat, or email about their installments.
Deploy in Days
This entire demo—support processes, knowledge articles, safety checks—was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Zip. Real logic for real scenarios.
Connected Your Systems
Ready to connect to Zip's payment engine, customer accounts, and order systems. This demo shows the experience—yours will have real integrations pulling live data.
Wrote Your Support Processes
7 support processes covering account management, payments and billing, fraud disputes, orders and returns, credit applications, escalation handling, and a catch-all for everything else.
Added Your Knowledge
75 articles scraped from Zip's help centers covering payments, installments, returns, disputes, credit, account settings, and more—instantly searchable by the AI.
Went Live
Chat and voice are working right now. Email and SMS work the same way when you're ready.
See exactly what we built
Everything is transparent. Open the Lorikeet sandbox to see the support logic, knowledge, and safety checks powering this demo.
7 Support Processes
Account management, payments, fraud disputes, orders, credit applications, escalation, and a catch-all—written in plain English, not code.
5 Safety Checks
Financial distress detection, adversarial input blocking, no weak uncertainty, no escalation in demo, and AI-offered-escalation handling—all active.
75 Knowledge Articles
Scraped from Zip's help centers—covering payments, installments, returns, disputes, credit applications, account settings, and more. The AI searches these to answer customer questions.
Ready to Add the World's Best CX AI?
Connected to your actual customer data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox